Ace & Tate

Cookie policy ?

What are cookies?

Websites use useful techniques that increase its user-friendliness and that make the site as interesting as possible for every visitor. Well-known examples of this type of technique are cookies, tags / beacons and Javascripts (hereinafter referred to as "cookies"). Cookies can be used by website owners or third parties who communicate via the website that you visit.

The use of cookies is safe. For example, cookies do not store e-mail addresses or telephone numbers, so their use never leads to e-mail or telemarketing actions.

We think it is very important that you know which cookies our website aceandtate.com ('Website') uses and for what purposes they are used. We want to ensure your privacy and user-friendliness of our website as much as possible. Below you can read more about the various cookies that are used by and through our Website and for what purposes.

According to the law, we may store cookies on your device if they are strictly necessary for the use of the site. We require your permission for all other types of cookies. By further clicking and using (or continuing to use) this Website you consent to the placement and reading of cookies when you visit our Website.

This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. Please click here for an overview of our cookies.

Strictly necessary cookies

Strictly necessary cookies enable you to move around the website and use its features. Without these cookies, we will not be able to provide certain features, such as automatic forwarding to the least busy server, or remembering your wish lists.

Functional cookies

Functional cookies record information about choices that you have made, and they also allow us to tailor the Website to suit your needs. We also use cookies to save your category/segment preference.

Our Website uses functional cookies for:

  1. saving preferences, such as the location, search topic and search type (person / company);
  2. offering the possibility to save log-in data so that you do not have to enter it every time you want to log in to your Ace & Tate account;
  3. offering the possibility to save log-in data so that you do not have to enter it every time;
  4. reading out your browser settings in order to optimally display our Website on your screen;
  5. passing information from one page to the next page, so that you do not always have to enter the same information;
  6. the uniform loading of the Website, so that the site remains accessible;
  7. make it possible to respond / give feedback on our Website.
  8. Store the live chat conversations, allowing users to view their chat history when they return to our website.
  9. Store cart contents, allowing users to view their cart contents when they return to our site.

You can delete permanent cookies via the settings of your browser.

Tracking cookies

With your consent we place cookies on your equipment, which can be requested as soon as you visit a website from our network. Tracking cookies are used to track visitors across websites. The tracking cookies track you through our Website and the rest of the internet to match eg. content and advertisements to your surfing behavior. This data are stored in a database in a personalized way. We use these cookies for example to improve the design of our website, improve the user experience and for remarketing.

This website also contains a Facebook pixel. We herewith share information about your use of our website with our trusted social media, advertising and analysis partners for advertising purposes. The pixel is loaded every time the website is visited and will a.o. determine which action on our site has been completed Facebook user is on our website, which page has been visited, which glasses have been viewed, how many products have been viewed, items in shopping bag, content of an (Home Try) order, booking of eye test.

Google Analytics

With your consent, through our website a cookie is placed from the American company Google, as part of their "Analytics" service. We use this service to track and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

In order to determine which parts of the websites are most interesting to our visitors, we try to continuously measure how many visitors come to our website and what is viewed the most. We use cookies for this. Statistics are generated from the information we collect. These statistics give us insight into how often web pages are visited, where exactly visitors spend the most time, and so on. This enables us to make the structure, navigation and content of the websites as user-friendly as possible for you. We do not reduce the statistics and other reports to persons.

Click here for Google's privacy statement.

Social media

On our website buttons are included to promote web pages ("like") or share ("tweet") on social networks like Facebook, Instagram and Twitter. These buttons work through pieces of code that come from these social networks itself. Cookies are placed through this code. We have no influence on that. Read the privacy statement of Facebook or Twitter (which can change regularly) to read what they do with your (personal) data that they process via these cookies.

The information they collect is anonymized as much as possible. The information is transferred to and through Twitter, Facebook, Youtube, Snapchat, Google + and LinkedIn stored on servers in the United States. LinkedIn, Twitter, Facebook and Google + adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Various

Because of the way in which the internet and websites work, it may be that we do not always have insight into the cookies that third parties place via our Website.

Should you encounter cookies on this Website that fall into this category and that we have not mentioned above, please let us know. Or contact the third party directly and ask which cookies they put, what the reason is, what the lifespan of the cookie is and how they have guaranteed your privacy.

Can I turn off cookies?

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device, then you can do this through your browser settings. The 'Help' function within your browser should tell you how to restrict or block web browser cookies. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

You can choose whether to accept cookies that are set by Ace & Tate and their third party suppliers, through the cookie consent banner.

Be aware that if you do not accept cookies, we can no longer guarantee that our Website is working properly. It is possible that some functions of the site are lost or even that you can not parts of the Website at all.

Privacy

By visiting our Website or providing your personal data, you are accepting and consenting to the provisions of this Privacy Statement.

Final remarks

We will have to adjust this Statement from time to time, because, for example, our Website or the rules re cookies change. We may change the content of the Statement and the cookies included in the lists always and without prior notice. You can consult this web page for the latest version. The last revision is made in May 2018.

If you have any questions and / or comments, please contact:

Ace & Tate Holding B.V.
Stephensonstraat 19
1097 BA Amsterdam
the Netherlands

If you have any questions or remarks, please contact our customer experience department (hello@aceandtate.com).

Amsterdam, The Netherlands, May 2018

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