Shop safely during Covid-19

Protecting the health of our customers and store teams remains at the top of our agenda.

Essential shopping

As an eye care provider, the products and services we offer are essential for many people. That’s why most of our stores remain open with strict safety measures in place. Check your local store page for up-to-date opening hours and guidelines. Bear in mind, you don't need to reserve a spot to visit our store — only book in advance when you need an eye test.

Keeping safe

Here’s some measures we’re taking to keep our store environments safe:
1. Protective face masks
We require our customers and store teams to wear a protective face mask at all times. Please bring your own, making sure it meets your local government’s guidelines.
2. Clean hands, please
When you enter our stores, we ask you to clean your hands with the antibacterial gel provided.
3. Squeaky clean surfaces
Our team will disinfect the store surfaces and equipment regularly. They too wash their hands and change their gloves regularly.
4. Social distancing 
We ask all customers to join us in maintaining distance from other shoppers. We are also limiting the number of people allowed in store at one time, based on each store’s size.

Our store services

We continue to offer the following services in-store:
  • Eye tests
    Following local guidelines and taking strict safety precautions, we’re offering free eye tests in all open stores.
  • Adjustments
    You can get your frames adjusted for free in any of our open stores.
  • Same Day Glasses
    Get your prescription glasses made within a few hours (restrictions apply, check here).
If you can, please try to shop alone. If you have any cold or flu symptoms, we kindly ask you to stay at home.
Stay safe <3

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