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30 days return policy
Sometimes your glasses won’t fit perfectly when you’ve just received them. This can easily be solved by adjusting your frames. We can adjust your frames free of charge and without an appointment in all of our stores. Just walk in at any time and we’ll make sure you leave the store with a pair of perfectly fitting glasses.
Here’s some stuff to watch out for:
You get dizzy
You find your frames slips down your nose
The frame doesn’t fully sit on your ears
You feel pressure on the wrong points – eg. on the temples
The nose pads aren't dividing pressure evenly
If you don't live close to one of our stores then you can always go to a local optician to get your glasses adjusted. Most opticians will be happy to help you but sometimes they may ask for a small fee.