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30 days return policy
We coat all our lenses with a protective layer but, over time and through wear, you’ll probably scratch your lenses (who hasn’t dropped their specs a few times?) Learn how to extend their life here.
But, if your scratched lenses are affecting your vision, we suggest you get them reglazed. Your eyes will thank you.
Our retail staff can reglaze your glasses in all of our stores, but it’s best to call ahead to check if we’ve got your prescription in stock — it saves you coming by for nothing. We can also order the right lenses for you in advance.
If you don’t live nearby, get in touch with our customer services team and, together, we’ll arrange for your frames to be returned to us for reglazing.
The price for reglazing depends on the type of lenses you need. Here’s a breakdown:
Single vision optical lenses €/£48
Sun lenses without prescription €/£48
Single vision sun lenses €/£78
Multifocal optical lenses €/£248
Multifocal sun lenses €/£278
Acetate is a natural product and dries out over time. Older frames can be brittle and there’s a small chance they could break while being reglazed. If this happens, we’ll refund you the price of the lenses, but can only cover the frames if they’re less than two years old. Read our full Product Warranty here.
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