Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work?
We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.
Therefore, we are looking for an Optical Assistant in Cardiff, 8 hours.
What our Optical Assistant do:
- Create a welcoming vibe – Make every customer feel seen and excited to be in store.
- Deliver clear style advice – Help customers find frames that feel right for them by sharing helpful style tips.
- Share your knowledge – Explain the differences between lenses, coatings, and fits so customers can make the right choice.
- Get every detail right – Polish lenses, adjust frames, and make sure every pair leaves looking sharp and ready to wear.
- Handle sales with care – Walk customers through lens upgrades, coatings, and add-ons to ensure they leave with exactly what they need.
What we offer:
- Rewarding your impact – Earn up to an 8% monthly bonus by reaching store targets.
- Time to recharge – 28 days holiday entitlement, with up to 33 days after two years of service (based on full-time employment).
- We care about you – Wellbeing support with healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
- See in style – Discount codes for free and discounted opticals and sunglasses.
- A culture to love – Frequent and memorable team events.
- Time to grow – Unlimited access to our internal learning portal.
Why Ace & Tate?
We don’t just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.
People first
Our stores run on human connection. You’ll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.
Build your expertise
Make an impact
How we hire
Apply
Step 1
Send in your application, and yes - we do actually read every single one.
Call
Step 2
A quick chat to get to know each other and talk about the role.
Interview
Step 3
Meet the team, get a feel for our culture, and see how you’d fit with us.
Finale
Step 4
It’s a mutual yes, congrats! We’ll make you an offer and get you started.
Frequently Asked Questions
How do I apply for a store role at Ace & Tate?
What does the recruitment process look like for store roles?
What is it like to work in an Ace & Tate store?
Are there opportunities to grow in-store?
Do I need prior experience in retail or optics to join a store?