Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work?
We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.
We are looking for a Store Manager in London Portobello Road, 40 hours.
What our Store Managers do
- Lead with energy and purpose by driving sales, motivating your team, and creating a positive in-store atmosphere.
- Recruit, onboard, and train to build a skilled and confident team with strong optical knowledge and excellent customer care.
- Drive performance by tracking KPIs and supporting the team in reaching sales and satisfaction goals, working closely with HQ as one unified team.
- Manage daily operations by handling scheduling, inventory, and ensuring efficient workflows.
- Deliver standout service by guiding customers through every step of the eye test journey with care and expertise.
- Apply your optical skills by helping customers choose the right frames and lenses, carrying out precise adjustments, and cutting lenses to specification.
What we offer
- Rewarding your impact by earning up to an 8% monthly bonus when store targets are reached.
- Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
- We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
- See in style by enjoying discount codes for free and discounted opticals and sunglasses.
- A culture to love through frequent and memorable team events.
- Time to grow with unlimited access to our internal learning portal.
Why Ace & Tate?
We don’t just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.
People first
Our stores run on human connection. You’ll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.
Build your expertise
Make an impact
How we hire
Frequently Asked Questions
How do I apply for a store role at Ace & Tate?
You can apply directly via our careers site. Once we’ve received your application, you’ll get a confirmation email and we’ll be in touch as soon as possible. Can’t find a role that fits? Feel free to email us at recruitment@aceandtate.com.
What does the recruitment process look like for store roles?
Here’s how we hire in retail:
Apply: Send in your application (we actually read every single one).
Intro call: A quick chat with our Talent team to hear your story and tell you more about us.
Store visit: Meet the team, see the store and get a real feel for what it's like to work with us.
The finale: If it’s a mutual yes, we’ll send you an offer. Now it's time to celebrate!
What is it like to work in an Ace & Tate store?
Our stores are friendly, fast-paced and design-driven. You’ll help customers find the perfect glasses, offer style and eyecare advice and collaborate with a supportive, energetic team. Every role contributes to creating a standout customer experience.
Are there opportunities to grow in-store?
Yes! Clear career paths exist from Retail Assistant to Assistant Store Manager to Store Manager. You can also train as a Refractionist or study to become a certified Optician, with financial and training support where applicable.
Do I need prior experience in retail or optics to join a store?
No - we welcome candidates from diverse backgrounds. Full onboarding, hands-on training and ongoing support will help you succeed in your role.