Contact lenses
Purchasing
At the moment, you can buy contact lenses exclusively online in the Netherlands. We are currently working on launching in all of our existing markets. Stay tuned!
If your contact lenses are in stock and you order before 22:00 they should ship the same day.
If your contact lenses are out of stock we estimate they should be shipped within 3-5 business days.
Oh no! That’s not the unboxing experience we had in mind. Snap a photo of the damage and reach out to hallo@aceandtate.nl. We’ll sort it out quickly! Whether that’s a replacement or a refund, we’ve got you covered.
Yes! But only if the packages are still sealed. As contact lenses are a medical product opened lenses can’t be returned for safety reasons, so make sure your boxes are unopened and in their original condition.
Oops.
If we sent you the wrong prescription: please reach out to hallo@aceandtate.nl and share a picture of what you received.
Accidentally ordered the incorrect prescription: if the box is unopened you can send it back to us using the return label provided in your order or download it directly from your Ace & Tate account. You can order the correct prescription at any point as we do not offer exchanges.
We sure do. Keeping your lenses clean is the best way to keep your eyes happy, so we offer a range of solutions to suit your specific lens type and sensitivity.
Whether you need a multipurpose solution for a quick rinse-and-store or a preservative-free option for more sensitive eyes, we've got you covered. Shop here.
Yes, you can! Just be aware that you might receive them in two separate deliveries.
Nope! We only offer soft contact lenses.
Each purchase with contact lenses allows you to save more on your next contact lens purchase. We are finalising it as we speak, but your current orders are already contributing to your loyalty status. Find out more here.
