30 days return policy

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Shipping and returns


All the info you need to know.

Currently we offer free shipping and returns to the following countries:

  • United Kingdom
  • Ireland
  • the Netherlands
  • Belgium
  • Germany
  • Austria
  • Denmark
  • Sweden
  • Spain

We also offer free shipping with paid returns to the following countries:

  • France
  • Switzerland
  • Portugal
  • Italy
  • Finland
  • Luxembourg
  • Bulgaria
  • Estonia
  • Greece
  • Hungary
  • Latvia
  • Lithuania
  • Poland
  • Romania
  • Slovenia
  • Slovakia
  • Switzerland
  • Croatia
  • Czech Republic

The time of delivery depends on your prescription. Prescriptions between -6.00 and +4.00 and with a cylinder no higher than -2.00 have a shorter delivery time. You can find the delivery times for prescriptions with this range below:

  • Sunglasses without prescription 1-5 business days
  • Single vision prescription glasses 4-10 business days
  • Single vision sunglasses 4-10 business days
  • Multifocal glasses 8-14 business days
  • Multifocal sunglasses 8-14 business days

We need more time to make glasses with prescriptions outside the previously mentioned range, as the lenses need to be tailor-made for your prescription. The delivery times are as follows:

  • Single vision glasses 8-14 business days
  • Single vision sunglasses 8-14 business days
  • Multifocal glasses 8-14 business days

Giftcards are shipped within 1-5 business days.