|Sunglasses without prescriptions||1 - 5 business days|
|Single vision prescription glasses||4 - 10 business days|
|Single vision sunglasses||4 - 10 business days|
|Multifocal glasses||8 - 14 business days|
|Multifocal sunglasses||8 - 14 business days|
We offer free shipping from €40 and free returns in the following countries:
We also offer free shipping to the following countries, but you’ll have to pay to return a package:
Delivery time depends on both the product you order and your prescription.
Non-prescription and low prescriptions glasses:
Glasses with no prescription, or with a low prescription between -6.00 and +4.00 and a cylinder no higher than -2.00, will be with you promptly:
Non-prescription (sun)glasses: 1-5 business days
Single vision (sun)glasses: 4-10 business days
High prescriptions glasses:
Any (sun)glasses with a prescription outside the above range take a bit longer, as they’re a little more complex to make. Delivery time will be:
Single vision (sun)glasses: 8-14 business days
Varifocal (sun)glasses: 8-14 business days
Screen Glasses: 8-14 business days
Ace & Tate Contacts:
No matter what your contact lens prescription is, or how many pairs of Contacts you’ve ordered, they’ll be shipped within 1-5 business days. Please be aware that six-day trial pack orders do not come with tracking, but 30-day pack orders do.
Gift cards & Accessories:
Gift cards purchased online will be delivered digitally, direct to your inbox. We do not sell physical gift cards online — just in our stores. All other accessories will be shipped within 1-5 business days.
We need more time to make glasses with prescriptions outside the previously mentioned range, as the lenses need to be tailor-made for your prescription. The delivery times are as follows:
Single vision glasses 8-14 business days
Single vision sunglasses 8-14 business days
Varifocal glasses 8-14 business days
Gift cards are shipped within 1-5 business days.
Visit a store to try our entire collection, get style advice from our team, or have your eyes tested for free. Find out more about opening times and available services near you on our individual store pages.
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