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Please note: Our response times are currently longer than usual. Reaching out about the recent incident at our logistics partner? Please check our dedicated FAQ. Thank you for your patience.
FAQs
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Order Status
Log in to your account to view your order status, prescription and eye test appointment information.
WhatsApp
Mon - Fri, 9:00 - 17:00 (CET)
WhatsApp: +31 97010240634
Email
Email us 24/7.
hallo@aceandtate.de
Looking for business or press information?
Ace and Tate Holding BV
Singel 258
1016 AB
Amsterdam
The Netherlands

HQ: office@aceandtate.com
Press: press@aceandtate.com

KvK: 56577710
KBO: 0660 662 743
New HQ Photo
Contact us
FAQs
Looking for quick answers?
Order Status
Log in to your account to view your order status, prescription and eye test appointment information.
WhatsApp
We aim to respond within 2 hours during
working hours:
Mon - Fri, 9:00 - 17:00 (CET)
WhatsApp: +31 97010240634
Email
Email us 24/7.
hallo@aceandtate.de
Call us
Our customer experience team is available 4 days a week:
Mon - Tue & Thu - Fri, 9:00 - 15:00
Wed: Closed
Chat with Ace
Need help? Our chatbot is here for you 24/7.
Find it in the bottom-right corner of your screen.

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