Buying glasses online
If you’ve ever been hesitant about buying glasses online, worry no more. We’re about to show you how easy we’ve made it — just follow these steps.
First things first
If you know your prescription from back to front, or don’t need a prescription at all, you can skip straight down to section number 2 where you can explore our collection.
But, if you wanna learn more about your eye’s sphere measurement and pupillary distance — and we recommend you do — let us guide you through some fundamentals.
1. Eye care support
Know your prescription
The numbers on your prescription are ingredients for the recipe that makes your glasses. We dive deep into it all here — give it a read to distinguish a sphere from a cylinder, or discover whether you’re long- or short-sighted. You might even find it interesting. Don’t have a prescription yet or have one that’s more than two years old? Visit one of our stores and get an eye test.
Measure your PD
We can’t tell you how many people forget to measure their pupillary distance (PD) when ordering glasses — we need it to make sure your lenses align properly with your eyes. After you've placed your online order, we'll send you an email with a link to our online tool — you'll be able measure the distance between your pupils in just a few seconds. Find out how here.
2. Explore our collection
Okay, we’ve got the hard bit out of the way, now it’s time to find the frame of your dreams.
3. Order, sit tight & wait for love at first sight
Once ordered and depending on your prescription, your glasses or sunglasses will be ready within 1-2 weeks. And we’ll keep in touch so you know exactly when to expect your delivery — saves you waiting at the doorstep.
Glasses can be a tricky thing, however, and we understand that things don’t always go right on the first try. That’s why we offer a 60 day return policy, just in case you’re not 100% happy — read all about it here. Pop into your local store, or get in touch with our customer experience team and we’ll do all we can to put a smile on your face.