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FAQ

Questions? We got you!

Products

Frames

We offer a wide range of frames in various shapes, colors, and patterns, crafted from high-quality materials. Our selection includes:

  • acetate frames

  • renew bio acetate frames

  • combi frames (a mix of acetate and metal)

  • metal frames

  • titanium frames

All of our glasses are designed in-house at our Amsterdam HQ, and all of our frames are handcrafted with great care from the highest quality materials, in specialist factories in Vietnam, Cambodia, or China. You can read more about design and manufacturing processes, here.

Yes, we offer a frame replacement service in all of our stores (this is not available online/via the post). If your frame has broken and the damage is not covered by our warranty policy, then you can purchase a new frame (of the same model), and we'll switch your existing lenses into it.

The frame replacement service costs €/£85 and is available only if your glasses are less than two years old.

Please note: this service is only available if the style is still available and the lenses fit the new frame.

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