Reframe is a trademark and initiative by Ace and Tate Holding B.V. (“Ace & Tate”), where we aim to build a circular system and take first steps in creating a future with minimal waste. Reframe consists of two parts: 1) customers bringing back their old Ace & Tate frames and 2) selling refurbished eyewear (“Reframe”).
As part of Reframe, from 12:00 on Friday 26 June 2020, customers can hand in Qualifying Frames (as defined below) at Selected Stores (as defined below). In exchange for each Qualifying Frame, the customer receives a Gift Code (as defined below).
A Qualifying Frame is an original Ace & Tate frame that is purchased and fit enough to reuse, which is to be determined at the sole discretion of Ace & Tate. Ace & Tate can request the customer to show a proof of purchase (e.g. an invoice or order confirmation email) and Ace & Tate can decide that a frame is not a Qualifying Frame. For example: a frame that is in very poor condition or heavily damaged is not a Qualifying Frame.
The Selected Stores are:
The Gift Code is a unique code worth €10 (or equivalent of €10) and can be used once by the customer on their next purchase in any Ace & Tate store or online at aceandtate.com. The Gift Code cannot be combined with other discounts or offers. The Gift Code is valid until 31.12.2020 and there is €20 (or equivalent) minimum order value required.
Once a customer hands in a Qualifying Frame at a Selected Store and the customer has received a Gift Code in exchange for this Qualifying Frame, the customer’s Qualifying Frame cannot be returned to them.
In addition to these Terms, the Terms and Conditions Ace & Tate E-Com B.V. (August 2018) apply. In the event of a conflict between these Terms and the Terms and Conditions Ace & Tate E-Com B.V. (August 2018), these Terms shall prevail.
Ace & Tate reserves the right at all times, without giving any reason, to stop or amend these Terms or to change the Terms.
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