How does it work?
Step 1 — Choose four frames
Pick your four favourite glasses, click on ‘Add to Home Try-On’, and we’ll send them to your doorstep for free. Not sure what to choose? Check out Fitting Room, which helps find frames that suit you by using the latest 3D face-mapping technology.
Step 2 — Give them a whirl
And we mean, really try them out. Go outside, ask your friends and family, take a selfie — and pick a winner. Please note that the frames only have placeholder lenses in them, so you will have to order your new frame after sending our Home Try-On package back to us.
Step 3 — Order your fave(s)
Simply send the frames back to us within 5 days, with the packaging and return label provided. Next, go to our website and order your new glasses online — or visit one of our stores. Easy as that!
Browse our collections for your favourite frames. Click on the frame(s) of your liking and choose the option ‘Add to Home Try-On’. You will be given the option to choose up to four frames for this service.
We offer Home Try-On in Austria, Belgium, Germany, France and the UK.
Due to the current situation with COVID-19, some of our policies may change. Please see here for the latest information.
Hopefully, that list will get bigger soon, but you can always drop by a store.
We're happy you would like to get a taste of our glasses and understand the disappointment of not being able to order the Home Try-On in the Netherlands anymore. It was a decision that we didn't take lightly. We've seen that our 18 stores all over the Netherlands give our customers enough opportunity to visit a store close by. As an additional advantage, this also gives you access to in-store experts to advise you if needed. They will happily find the frame to suit all your needs in no time.
We hope you understand our reasons to stop the Home Try-On in the Netherlands, and we would love to welcome you to one of our stores to help you find your perfect frames!
Here’s everything you’ll find inside your Home Try-On package: 1 x cardboard box made from 80% recycled material, 4 x Ace & Tate frames, plus 1 x return label.
When you’re done, send it all back in the original package — there’s a return label inside, too!
Once you’re done trying on your glasses and picking the perfect frame for your face shape, you can send them back to us with the original package — for free. Simply stick the return label that we have included in your shipment on the package, and bring the package to your post office. Be aware that you have up to 5 days to return the frames.
As soon as you have received your frames or have picked them up from the post office, you have up to 5 days to try them on. Make sure to send the package back to us before the clock runs out.
We add placeholder lenses to all our Home Try-On frames. These are not prescription lenses and are only included, so you can get a sense of what the glasses would look like. Speaking of prescription lenses — did you know that we offer free eye tests in all our stores? Book yours now.
Sorry mate, unfortunately, you cannot try on our sunglasses at home for the time being. We strive to make our services better — have patience, and we’ll work our magic!
If you live within easy access to one of our stores, visiting us is probably a better idea. Every time we send out a shipment, we produce CO2 emissions, and we’re working really hard to reduce these as much as possible. By dropping in, you can also chat face to face with one of our friendly retail assistants — they’ll be more than happy to give you a second opinion. You’ll have access to the entire collection and can try one of our many services while you’re at it, like our free eye tests.
If you have glasses and want to find out what your prescription is, have a go with our online Prescription Checker. Scan your glasses using your phone and computer and, hey presto — we’ll tell you all the important numbers.