Currently we offer free shipping and returns to the following countries:
Due to the spread of COVID-19, some of our policies have changed. Please check here for the latest information.
We also offer free shipping with paid returns to the following countries:
Please note that, within the counties we ship to, there are some exceptional regions to which we're unable to deliver orders:
Spain: Canary Islands, Balearic Islands
United Kingdom: Channel Islands
Denmark: Faroe Islands, Greenland
Italy: San Marino, Vatican City
Portugal: Madeira, Azores
United States: PO Boxes, Army Post Office Addresses
We're sorry if this affects you, but we're currently looking into solutions for the future. Watch this space!
The time of delivery depends on your prescription. Prescriptions between -6.00 and +4.00 and with a cylinder no higher than -2.00 have a shorter delivery time. You can find the delivery times for prescriptions with this range below:
Non-prescription products: 3-7 business days
Single vision glasses & sunglasses: 6-12 business days
Progressive glasses & sunglasses: 10-16 business days
We need more time to make glasses with prescriptions outside the previously mentioned range, as the lenses need to be tailor-made for your prescription. The delivery times are as follows:
Single vision & progressive glasses & sunglasses: 10-20 business days
Gift cards are shipped within 1-5 business days.
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