Free shipping and returns to United States 🇺🇸
30 day return policy

We're here to help

Mon - Thu, 9:00 - 19:00 CET
Fri, 9:00 - 18:00 CET
shipping country

Shipping and Returns

All you need to know

Currently we offer free shipping and returns to the following countries:

  • United States

  • United Kingdom

  • Ireland

  • The Netherlands

  • Belgium

  • Germany

  • Austria

  • Denmark

  • Sweden

  • Spain

  • Switzerland

Due to the spread of COVID-19, some of our policies have changed. Please check here for the latest information.

Shipments

We also offer free shipping with paid returns to the following countries:

  • France

  • Portugal

  • Italy

  • Finland

  • Luxembourg

  • Bulgaria

  • Estonia

  • Greece

  • Hungary

  • Latvia

  • Lithuania

  • Poland

  • Romania

  • Slovenia

  • Slovakia

  • Croatia

  • Czech Republic

envelop

The time of delivery depends on your prescription. Prescriptions between -6.00 and +4.00 and with a cylinder no higher than -2.00 have a shorter delivery time. You can find the delivery times for prescriptions with this range below:

  • Non-prescription products: 3-7 business days

  • Single vision glasses & sunglasses: 6-12 business days

  • Varifocal glasses & sunglasses: 10-16 business days

We need more time to make glasses with prescriptions outside the previously mentioned range, as the lenses need to be tailor-made for your prescription. The delivery times are as follows:

  • Single vision & multifocal glasses & sunglasses: 10-20 business days

Gift cards are shipped within 1-5 business days.

discover our collection

Our stores

Most of our stores are open for limited services. Check the individual store pages for current opening times and available services.

Join the list

Get the VIP info on all things Ace & Tate, including our newest designs, special releases and parties happening near you.