Shipping and Returns

All you need to know

Currently we offer free shipping and returns to the following countries:

  • United States

  • United Kingdom

  • Ireland

  • The Netherlands

  • Belgium

  • Germany

  • Austria

  • Denmark

  • Sweden

  • Spain

  • Switzerland

Due to the spread of COVID-19, some of our policies have changed. Please check here for the latest information.

Shipments

We also offer free shipping with paid returns to the following countries:

  • France

  • Portugal

  • Italy

  • Finland

  • Luxembourg

  • Bulgaria

  • Estonia

  • Greece

  • Hungary

  • Latvia

  • Lithuania

  • Poland

  • Romania

  • Slovenia

  • Slovakia

  • Croatia

  • Czech Republic

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The time of delivery depends on your prescription. Prescriptions between -6.00 and +4.00 and with a cylinder no higher than -2.00 have a shorter delivery time. You can find the delivery times for prescriptions with this range below:

  • Non-prescription products: 3-7 business days

  • Single vision glasses & sunglasses: 6-12 business days

  • Varifocal glasses & sunglasses: 10-16 business days

We need more time to make glasses with prescriptions outside the previously mentioned range, as the lenses need to be tailor-made for your prescription. The delivery times are as follows:

  • Single vision & multifocal glasses & sunglasses: 10-20 business days

Gift cards are shipped within 1-5 business days.

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