Eye Test & Prescription
Prescription
No stress — it’s easier than it looks! Your prescription includes values like Sphere (SPH), Cylinder (CYL), Axis (AXI), and a few others. Sphere (SPH): This shows the strength of the lens you need to correct nearsightedness (a minus sign: -) or farsightedness (a plus sign: +). The higher the number, the stronger your vision correction.
Cylinder (CYL): This is used if you have astigmatism, which means your eye isn’t perfectly round. The CYL number tells us how much correction you need for that uneven curve.
Axis (AXI): This works with the CYL number. It shows the angle of astigmatism correction — basically where the lens needs to adjust the curve of your eye.
Pupillary Distance (PD): This is the distance between your pupils, measured in millimeters. It helps us align your lenses properly with your eyes so that you’re looking through the correct part of the lens.
Pupillary Height (PH): This tells us how high your pupils sit in the lens when you wear the glasses. It’s especially important for multifocal or progressive lenses, where different parts of the lens correct different distances (near, intermediate, and far). If the height is off, things won’t look clear.
For more details, you can find more help on prescriptions here.
We make single vision glasses with a Sphere (SPH) of up to +/- 10 diopters and a Cylinder (CYL) of up to +/- 6.00 diopters, and multifocal glasses with a maximum sphere of +/- 8.00 and a cylinder of +/- 4.00.
If you have a cylinder of +/- 4.00 or more, then you'll have to visit us in store to order your glasses as we need to measure your pupillary heights (PH). The PH varies from frame to frame, so we'll need to see you in your frame-to-be in order to measure this.
Do you have a prescription of +/- 6.00 diopters or higher? Then you're required to upgrade to Supreme Lenses for an additional $90, so we can offer you the lenses that best suit your needs.
Yes, glasses prescriptions and contact lens prescriptions are very different an not interchangeable. A prescription for glasses will include values for Sphere (SPH), Cylinder (CLY), and Axis.
Yes, it is mandatory to provide your pupillary distance (PD) when submitting your prescription. PD is the distance between the centers of your pupils and is essential for aligning the lenses correctly in your glasses, ensuring optimal vision and comfort.
Wanna get your glasses just right? Then it’s important you know your Pupillary Distance — or PD for short. Simply put, it's the difference between the centre of your right pupil and the centre of your left pupil, measured in millimetres. An incorrect PD can cause eye strain, fatigue, or simply not being able to see properly. The higher your prescription, the bigger the effect a wrong PD can have.
If you're visiting one of our stores, our lovely team will measure your PD in a few seconds.
If you're shopping online, use our online tool for the quickest way to figure out your PD. Having trouble? Then leave the Pupillary Distance values blank when you fill in your prescription at the checkout. Sit tight and wait for us to reach out - we'll send over all the instructions you need!
If you've had glasses before, then you've already had your PD measured! Give your opticians a quick call or check your last Ace & Tate order details.
Absolutely, we offer high-quality multifocal lenses from one of the industry's leading producers.
Our multifocal opticals start at $350, and multifocal sunglasses start at $375.
We offer multifocals up to a maximum sphere of +/- 8.00 and up to a maximum cylinder of +/- 4.00. The minimum ADD value for these glasses is +0.75 diopters.
Our customers based in the UK and Ireland can only purchase multifocals in store. Not in one of these locations? Then you can order online, but we always recommend going into store to order your multifocal glasses, so that we can measure your pupillary heights. We'll use this to make your glasses perfect for you!
Already got your Multifocal glasses? Read this and you’ll be getting on in no time.
1. Go home
Relax, eat a snack, pick up a book. Get used to the different depths and see how your multifocal glasses feel, but do it at home. Safety first.
2. Move it, shake it
Your head, that is. Tip the point of your nose towards whatever you’re looking at, and keep your chin up when you’re reading something. That way, you’re using the correct part of the lens every time.
3. The perfect fit
Your glasses might not sit right on the first try. It’s important that you’re looking through the right part of the lens, so come in and we’ll adjust them there and then, free of charge.
4. Things feeling strange?
Some people might experience blurriness at the edge of the lenses. It might take a few days or even a couple of weeks to get used to, but don’t worry, it’s completely normal.
Still not right? If your peepers are still not right after two weeks, then book an eye test at one of our stores and we’ll make any necessary changes. Again, it’s on us.
When you first receive your new frames, you may find that looking through the lenses feels a little strange. It can take up to two weeks for your eyes to fully adjust to your glasses. However, you know your eyes better than anyone else and, if you're experiencing more than on-boarding issues, do get in touch with us and we'll advise best next steps.
Note: Don’t wear your frames if they are causing blurriness, since this could be dangerous.
As every frame fits an individual face shape differently, it's common for us to carry out a few adjustments to get the lenses in the correct place in relation to your eyes and ears.
Read more about how to adjust your glasses, here.
To order glasses, your prescription must be valid and include:
Your full name
Issue date and expiry date (prescriptions are valid for 2 years)
Optician’s name and signature
Practice address
If your current prescription doesn’t have all these details or is expired, you can:
Ask your optician to issue a new valid prescription with all required info, or
Book a new eye test with us in the UK or Ireland through our website.
Once we receive a valid prescription, we can start making your glasses!
