Get your glasses refunded

Did you know that you can get your glasses reimbursed by your insurance? Follow our guidelines below and file for reimbursement today. You're already informed? Good for you — then all that's left is to find the perfect frame.

Three simple steps

Step 1

Check with your insurance provider whether prescription glasses are covered. That depends on your insurer and the policy you hold. Your insurer might only cover the cost of your lenses, not that of your frame. Luckily, we offer great frames for only $125.

Step 2

Check whether you qualify for reimbursement. Some insurance providers cover prescription glasses for underage clients only. Some insurance providers offer coverage for lenses above certain dioptres.

Step 3

You might have to prove to your insurance that you require prescription glasses or contact lenses. Some insurance providers will ask for a form that includes your prescription. Whatever documents you might need, we are here to help you out.
Ace & Tate Glasses | Square Bio acetate in Clear
Ace & Tate Glasses | Square Bio acetate in Clear
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Ace & Tate Glasses | rectangle Bio acetate in Grey
Ace & Tate Glasses | rectangle Bio acetate in Grey
Ace & Tate Glasses | Round Metal in Gold
Ace & Tate Glasses | Round Metal in Gold
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Online or in-store

Depending on whether you order your prescription glasses/contact lenses online or buy them in-store — the process for reimbursement differs.
When you order glasses online, you can choose to fill in the required information during our online check-out. The additional info includes: date of birth and your prescription. Want to buy your glasses in your local store? You can fill in all the details right there — our staff is happy to guide you through the process.
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If you need a signature

Your insurance company might ask for a signature from your optician — to ensure that you really have a condition that requires you to wear protective eyeglasses. Not to worry — we have lovely opticians working at each one of our stores. Pop by, and they will be happy to help you out.
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Ask us anything

Insurance is a tricky thing — do not hesitate to contact our Customer Experience team if you have any questions or doubts at all. We will be more than happy to help you out.
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Frequently asked question

Yes, you need to purchase your glasses first before applying for a refund with your insurance.

If you're in the Netherlands: you only need to have the invoice for your glasses, you can upload this to the digital portal of your insurance provider. If you're in Belgium: it depends on your insurance provider (see "Reimbursement BE"_). You might need to send extra forms with stamps via post or digitally. Unfortunately, we cannot help you with this.

This can be handled in all our stores in Belgium. You won't need this stamp in the Netherlands.

To get your glasses reimbursed, you need to send the invoice to your insurance provider yourself, either digitally or via post.

Now you know that you can get your glasses reimbursed — browse our collection and find your new favourite glasses.

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